If you have just added a new pet to your family and are looking for someone to take care of them – or if you already have a groomer or someone to take care of your pets and aren’t completely satisfied with the care they are receiving then I would highly recommend that you check out High Tails Pet Resort in Balzac.
My wife and I have been using Debbie as a groomer for our pets over 8 years now. We happened upon High Tails when our groomer at the time informed us they could no longer groom our Bichon Shih Tzu. Yes folks, in his older years he would get a little testy about getting a hair cut and would occasionally nip at whoever was trying to cut his hair. What turned out to be our loss in having a groomer who did a good job eventually led us to someone who did a fabulous job. I can’t even recall how we came upon High Tails but I do remember that one of their claims was that they could work with dogs of all temperaments and that’s how we were introduced to Debbie. At that time she was working out of her basement and I can’t tell you how happy I am that we found someone to take care of our pets needs as Debbie and her staff have done.
My wife and I have a soft spot for rescues and just that fact alone means that our pets come with baggage. With time, and training, these issues can be worked through with the animal but what do you do in the meantime? They still need regular nail trimming and haircuts – wouldn’t want the other dogs pointing and laughing at them now, would we? Debbie and her staff have been awesome. They are completely dedicated in ensuring that all their furry clients receive the best care possible. The facilities are extremely clean and the staff are well trained. In addition to the grooming services that High Tails does for us, we also purchase all of our other pets needs out there from toys to vitamins. We’ve not had to use their boarding services yet but if our son ever decides to move out, then I wouldn’t hesitate to have our fur babies have an extended sleep over out at High Tails while we are away. And get this folks – they even have a pool and sunning deck for the dogs in one of the many play areas. Seems to me they pets have better amenities than some of the places I’ve stayed in but i’ll never complain because I know how much I love my pets and how much joy I get from them and because of all they give I want the very best for them..
I’ve recommended High Tails to friends and family in the past and will continue to do so in the future. Way to go Team High Tails – You Rock! .Kevin M.
Just want to thank you for so many things … for the time you spent to give me a tour, explain your kennel philosophies, answer all my questions, calm my fears; for the great video and photos of Copper that just happened to include our little Max; for your obvious love and concern for animals.
Max seemed to have a great time at ‘camp’ and is currently curled up on his bed, sleeping. I am so pleased with how things went; I won’t hesitate next time we need to bring him to High Tails for kenneling, and I will be sure to refer other people in your direction.
The Thundershirt seems to have worked amazingly well for Max in the car – no drooling, no whining, no retching; he just looked out the window a little bit and then had a snooze for the rest of the drive home. Much nicer drive home for both of us!
Thanks again for everything,
Sandi Fast (and Max)
PS. Max would love to come for play dates with Copper – right now we don’t have any friends with dogs his size, so his playtime is severely lacking, and playing fetch and running with his people just isn’t the same!Kim Mitchell
Apollo had his first stay here last weekend and came home happy and healthy! He will definitely be going back for a another stay!Jessica Laybourne
Our dogs love going here. They are in their play groups that best suit their personalities and always come home tired but taken care of. The staff always know Dexter and Sadie and make them feel loved!Sarah Jimmo
The staff is friendly, the prices are great and Daisy loves going there for her mini vacations.Mike Stremick
They took such great care of our dogs Stella and Dobby. Stella takes a while to warm up to people and they definitely made the time and effort to make sure she was comfortable at the facility. Both dogs came home happy and healthy.Sharon Deol
I have heard a lot of horror stories about groomers and was nervous about trying a new place. I have a German Shepherd who was a rescue dog and has a few anxiety problems so I was a little worried about how she would be handled.
The staff at High tails did an excellent job, when I came to pick her up she was happy and at ease. Every staff member I interacted with was friendly, knowledgeable, and seemed to have a genuine love for the animals that come through their shop.
A big thank you to the staff for being patient with a nervous dog, and an even more nervous dog owner.
It was the first time I had used a kennel for my pup. He was welcomed with open arms and treated like one of the family. I would 100% recommend.Rhonda Hutchinson
I have used approximately 6 different kennels with my pooch, this is by far the best one for him. He is a overly excited and reactive dog and they make special arrangements to make sure he gets PLENTY of exercise (he’s usually a couple pounds lighter from all his running) while making sure he and all other dogs are safe.Bobbi Horinek
We have used this kennel since 2010 (different name back then). Changed ownership 3 years ago and it went from very good to excellent.
Lots of capacity but it has also become very busy. Excellent staff. Very good health record. We have had multiple dogs go there over the years – they enjoy going there for “their holidays” and do not come back stressed out.
One of our dogs is rather reactive. ie. she does not get along well with some other dogs. The staff just adapt to that and know who to exercise her with. They get plenty of outside time.David Topps
I have been taking my 3 large dogs to High Tails Pet Resort for over 3 years. In that time, they have been boarded on no less than 12 occasions with visits in excess of 2 weeks at times. They are also groomed a minimum of 2 times per year.
Leaving my dogs for any period of time is extremely hard on me. When I drop them off, they immediately jump into their runs and head out into the large, long outdoor portion of their run with tails wagging making it a bit easier to leave them behind.
The staff are friendly and I am grateful for the care my dog receive and recommend High Tails to anyone in need of their services.Lorraine W.
This is the second time we have had our two pups, Django and Zoey boarded at Hightails Pet Resort. This time they were there for 10 days!! (Dec 23, 2014 – January 02, 2015) I have nothing negative to say about High Tails. Me, being a worrier had tons of questions for them when we dropped off our dogs, the staff were more than happy to answer all of my questions even though some may have sounded silly. The boarding rooms were nice and toasty for our pups. When we arrived to pick Django and Zoey up, they were both happy and healthy although so exhausted when we brought them home (to be expected of course). Both came home the same weight as when we dropped them off. The staff at High Tails even sent both home with a report card and each a Christmas Stocking as they were there during Christmas. SO NICE!!! I do recommend High Tails to anyone and will be bringing my pups there if we go away again and can’t bring them! Thanks to all the Staff for taking such good care of our pups!!C. M.